We are committed to providing reliable and convenient international shipping services. Orders are shipped from our fulfillment facilities in China and delivered to customers in eligible countries and regions.
Orders are generally processed and prepared for shipment within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays may require additional processing time.
Once your order has been processed and shipped, you will receive shipping information or a tracking number when available.
Delivery times depend on the destination, shipping method, carrier, customs clearance, and other circumstances.
As a general estimate:
These are estimated delivery times and do not include the order processing period.
Please understand that international shipments may occasionally take longer due to customs inspections, weather conditions, transportation delays, public holidays, or other circumstances outside our reasonable control.
We provide international shipping to many countries and regions.
However, shipping availability may vary depending on the destination, product type, local regulations, and logistics carrier availability. If a particular destination is not available during checkout, we may be unable to ship the order to that location.
Certain countries, regions, territories, or remote areas may have limited or unavailable shipping services due to local regulations, customs requirements, carrier restrictions, or transportation conditions.
Some products may also be subject to additional transportation restrictions based on their characteristics or destination-country regulations.
If we are unable to fulfill an order because the destination or product is subject to shipping restrictions, we will contact the customer and provide an appropriate solution.
International orders may be subject to customs inspection and clearance procedures in the destination country.
Customs processing may cause additional delays that are outside our control. Customers are responsible for providing accurate recipient and shipping information and for complying with applicable local import requirements.
Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
While we work with reliable international shipping carriers, delivery dates are estimates and cannot always be guaranteed.
We are not responsible for delays caused by circumstances beyond our reasonable control, including customs processing, severe weather, natural disasters, transportation interruptions, public holidays, carrier delays, or other unforeseen events.
If your package appears to be significantly delayed, please contact our customer service team so that we can assist with checking the shipment status.
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